If you have any questions or need assistance tracking your order, our dedicated Customer Experience Team is here to help. You can reach out to us anytime at support@cookunity.com, and we’ll be more than happy to assist you with any tracking questions you may have. Aside from this, be sure to keep the following in mind:
Be Home for Delivery
Please make sure you are home to receive your delivery between the hours of 8am-8pm. Please select a delivery day when you are most flexible and can be available during these hours.
Immediate Refrigeration Required
Our meals are freshly prepared and need to be refrigerated immediately upon arrival to maintain their quality and safety. Ensuring someone is home to receive and store the meals right away is essential.
